Want To Slash Your Phone Bills? 

Are you getting frustrated by the high cost of phone calls? Frustrated at the cost of phone system upgrades and maintenance?  Well, when was the last time you looked at VoIP?

Many of the earlier concerns about audio quality, costly implementation, service interruptions and the difficulty to use the technology have been resolved. VoIP (Voice over Internet Protocol or a broadband phone service) has come a long way over the last few years and is delivering significant cost savings to many small businesses.

VoIP is simply “Voice”, or a normal phone call, going over the internet instead of traditional Telstra phone lines. VoIP is different because you don’t need cables – you just need an internet connection.VoIP is state of the art technology that allows you to speak on a phone, send it over the internet as “data packets”, and reassemble it all in a split second to sound completely normal to the person on the other end of the line.

If you already have broadband (excludes satellite & wireless customers) – you can access VoIP!

How can VoIP help your business?

  • VoIP calls can be used to make and receive standard calls using either a standard phone or an IP phone.
  • Because VoIP providers do not need to maintain existing, expensive to maintain phone infrastructure they are able to pass on significant savings onto the end user.
  • VoIP services can provide additional flexibility such as:
    • As long as you have access to broadband you can use VoIP services anywhere. e.g. the office, a hotel room, a friends place etc
    • Voice mail and faxes can be sent automatically to your regular e-mail inbox.
    • VoIP phone numbers can be configured to simultaneously ring on multiple devices. So you can answer either your mobile or landline. Great for avoiding phone tag.
    • You can have a phone number from other areas. Your VoIP line will have its own phone number and that number does not have to be from your local area. Great if you want to target other regions etc.
    • Hands free capabilities and more.
  • If you are serious about making significant savings on your phone bills there are a number of VoIP providers. Engin is the largest provider in Australia but there are many others (Telstra & Optus do not provide VoIP services).For smaller businesses with only a couple of employees an off-the-shelf package can very simply be implemented.
  • Call Forwarding. If your computer network was to go down this would affect your ability to make and receive calls. This risk can be minimised by having your VoIP calls configured to forward to a mobile phone or another landline.
  • Most VoIP services support video conferencing, caller ID, voice mail and more.

Richard Kemp – Watts Price Accountants
E: richardk@wattsprice.com.au

The advice provided on this Article is general advice only. It has been prepared without taking into account your objectives, financial situation or needs.